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One of the injured went to R.I.O.C.  in order to give them
her
name.  A courteous gesture, given the circumstances. 
She
was told by the receptionist to get herself a lawyer.  He
didn't want her name.
We are accustomed, by now, to the outrageous behavior of Jerome
Blue and his staff.  I no longer expect professionalism, or
even common courtesy, from anyone at RIOC.  But I will admit
that even I have been surprised at the stony silence we residents
have encountered on this matter.  The pink Tram notice with
the unqualified statement that the Tram will be shut down
indefinitely, the "helpful" list of alternative transportation,
the
unreturned phone calls, the unavailable appointments.
Inconveniently, Blue was previously scheduled to see a number of
us
the day following the accident on another matter.  When we
arrived, he was gone.  Unreachable, according to his
staff.
He's been unreachable, all right.  For eighteen months he's
been unreachable.
He would love to use this incident to shut down the Tram for
good,
as he has been trying all along to do.  Perhaps someone who
can reach him will explain to him that this is a State-run
community, with hundreds of disabled people who are subsidized by
the State to live here, and that he is required by law to provide
them access to Manhattan if they receive medical attention
there.  Many of them work or go to school.  Through the
wisdom of the State, our subway stop does not provide full
handicapped access.
Those of us who have lived here before Blue's reign remember that
any shutdown of the Tram for whatever reason was accompanied by
immediate provision of bus service to 59th Street and Second
Avenue.  It took all week to convince Blue that it was
necessary.
His response was to place calls after hours Friday night to the
members of the Board of Directors, asking them to grant him
permission to use the residents' Public Purpose Funds to provide
the necessary bus service.  He did this with the full
knowledge that the State of New York had already authorized
emergency funds specifically for this purpose.  Read that
sentence again.
Jerry Blue, during his tenure here, has made many, many
mistakes.  If there is any justice, he has just made his
last.
RIOC has put forth any number of direct lies during this
difficult
week.  By Friday's edition we shall address them in full.
There is one RIOC employee who has come out of this terrible
incident a hero.  Everyone that was on that fateful Tram
ride
has nothing but praise for Elliot Isaac, the cabin attendant, who
behaved with masterful calm and caring professionalism
throughout.  Our community will be forever indebted to
him.
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